Defining Software Quality

Thomas Staab, Windridge International LLC

"Quality" is one of the most misunderstood and elusive aspects of system development. Ask five people to define quality and you'll probably get five different answers. Although everyone thinks he knows what it is, very few can really define it in context. High quality software doesn't just happen-quality must be built in from the start. In this highly interactive presentation, Tom Staab defines quality and explains why quality planning is important. Join in the discussion about where most defects are injected into software, how to establish meaningful quality metrics, ways to communicate results to management in language they understand, and how to calculate the return-on-investment that can be expected from quality improvement activities. Quality must be defined in a project's specific context, quantified at the beginning of the project, and measured throughout the development lifecycle. Learn how quality improvement can have a positive return-on-investment and how to report results to executive management in their language-money.

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