A Common Sense Approach to Statistical Process Control

Steven H. Lett, The David Consulting Group

As maturing software organizations begin using statistical process control (SPC) techniques to stabilize processes and manage quality, it's imperative that their SPC implementation approach be carefully considered, especially since it involves the use of statistical analysis techniques that are unfamiliar to most people. This presentation describes an approach to implementing SPC that maximizes project personnel involvement through creative delegation, provides for the timely utilization of the data, and keeps management well informed but not overburdened.

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