There are many metrics to measure the effectiveness of a testing team. One is the rejected defect ratio, or the number of rejected bug reports divided by the total submitted bug reports. You may think you want zero rejected bugs, but there are several reasons that’s not the case. Let's look at types of rejected bugs, see how they contribute to the rejected defect ratio, and explore the right ratio for your team.
On a fairly regular basis, test and QA management have to explain their value and role to their clients. Sanjay Zalavadia writes that in these situations you must choose metrics that provide insight into what you are doing instead of obscuring it. This will help tell your story in a compelling way.
Think you’re ready to launch your new metrics program? Think again. Find out how conducting a trial measurement program on yourself first can give you valuable insights and understanding. Learn about the value and limits of measurement, gain knowledge into why many software measurement efforts fail, and prepare yourself for launching a successful program.
In this interview, Larry Maccherone, the director of analytics and research at AgileCraft, explains how you can better use data within your software team. He digs into metrics and measurements within an agile environment and how to determine what data is valuable.
In this interview, TechWell's Mike Sowers goes in depth on the measurements, metrics, and management side of testing. He discusses both the good and the bad on his test automation journey in large and small enterprises and communicates the real challenges.
Scott Barber is the chief performance evangelist for SmartBear and an author of several books, including Performance Testing Guidance for Web Applications. In this interview, Scott chats about useful test metrics, communication, and the problem with performance testing programs.
Some consider measurement in agile development destructive—or at the very least useless. Larry Maccherone disagrees and offers insight into how you can use metrics in an agile environment to make life better. How do you know when you are ready to introduce metrics into the environment?
For thousands of years, human language has provided us with beautiful and complex ways of sharing important ideas. At the same time, language can derail attempts to communicate even the most basic pieces of critical information. We testers are the heralds of vast amounts of data, and...
Imagine you’re a test manager starting a new assignment. On the first day of work, you’re presented with a list of metrics you are to report. Soon, you realize that most of the metrics are not really connected to what should be measured. Or, consider the situation where you’re told that...
Counting is easy. However, what makes measurement really valuable-and really hard to get right-is knowing what to count and what to do with the results. If your organization is mostly tracking resource usage, costs, and schedule data, it is making a big mistake. What about the users? The customers? The overall business strategy? Sharing the lessons he has learned from fighting-and surviving-many software measurement battles, Ed Weller offers a step-by-step approach for implementing a practical and valuable metrics program. After understanding what measures are most important to the business strategy and all stakeholders, the next step is to decide what data supports those measures and how to capture it. With data in hand, you can create simple and informative ways to make the resulting metrics visible and easy to digest. The biggest challenges-avoidance, disbelief, and rationalization-come next.
Edward Weller, Integrated Productivity Solutions, LLC