When you go into a meeting, lead a project, or have to ask management for something, remember that body language, tone of voice, and facial expression are part of the package. The techniques and words are just the tip of the iceberg; under the water are motivations, fear, and anger. If you're feeling anxious or uncertain, wait until you have good energy to make a decision.
Decision management is an overly formal-sounding title for an essential set of skills and processes needed by every project manager on a nontrivial effort. Project managers must be thoughtful about decisions. This doesn’t necessarily require an additional process, but it might involve a more rigorous application of the processes currently in place.
To deliver high-value products, your agile team must reach a shared understanding of prioritized stakeholder needs. Collaborative techniques are best for this type of work, but not all agile teams use them or use them efficiently. Some rely too heavily on written user stories or story maps and fail to address complex topics or resolve requirements conflicts among stakeholders. Ellen Gottesdiener outlines how you can systematically collaborate about the product backlog in nimble, timely workshops that give your team an open venue for working together to make complicated decisions. Ellen explores collaborative techniques for backlog discovery and preparation. She teaches you to use the Seven Dimensions technique to make sure you capture all product needs.