culture

Articles

Effective Communication The Power of Language: Effective Communication at Any Level

It’s common to alter your linguistic behaviors depending on whom you are interacting with—a manager versus a coworker, for example. Duncan Nisbet highlights different forms of speech and gives suggestions on which can help you make progress in various work situations.

Duncan Nisbet's picture Duncan Nisbet
IT Innovation Are We Being Innovative Yet?

While becoming a more innovative organization is not complicated, it requires more than brainstorming sessions and creativity exercises. It’s about putting ideas into action. Kenton Bohn and Ryan McClish discuss how to build a workplace culture that empowers employees to try on new ways of thinking and follow their creative instincts.

Kenton Bohn's picture Kenton Bohn Ryan McClish
Workplace Culture Methods for Changing a Workplace Culture

When confronted with a culture problem inherent in your workplace, you have a few options about what to do. Each tactic has advantages and challenges. This article examines real-world business instances of what went wrong, what was done about it, and the ultimate reaction to the method of change applied.

Jeremy Carey-Dressler's picture Jeremy Carey-Dressler
Workplace Flexibility The Right Approach to Workplace Flexibility

Policies like variable work hours and working from home are generally perceived to be employee perks, but they have benefits for the employers as well. However, the implementation of such policies lacks depth in most organizations. The right execution and monitoring is critical in ensuring good outcomes are achieved and misuse is minimized.

Saurabh  Arora's picture Saurabh Arora

Interviews

Jennifer Scandariato Re-engineer Your Development to Stop Creating Defects: An Interview with Jennifer Scandariato
Video

In this interview, Jennifer Scandariato, the director of test engineering and leader of the Women in Technology initiative at iCIMS, explains how you can alter the way you develop your software to avoid creating defects—through culture, continuous integration, and automation.

Jennifer Bonine's picture Jennifer Bonine
Greg Paskal Test Automation in the Real World: An Interview with Greg Paskal
Video

In this interview, Greg Paskal, a technology innovator in quality assurance, sits down to discuss standing up and running a QA organization, his book Test Automation in the Real World, and the importance of a healthy company culture.

Jennifer Bonine's picture Jennifer Bonine
The Keys to a Successful Software Team: An Interview with Andy Kaufman
Podcast

In this interview, Andy Kaufman, the founder of the Institute for Leadership Excellence & Development, explains why team chemistry is often an afterthought, how enthusiasm can often trump skill, and how to deal with conflict.

Josiah Renaudin's picture Josiah Renaudin
Scaling DevOps Scaling DevOps in the Enterprise: An Interview with Anders Wallgren
Podcast

In this interview, Anders Wallgren, the CTO of Electric Cloud, explains how to help DevOps travel from small, individual teams to the entire organization. He covers the benefits, risks, and best paths to success if you want to make your company faster and more effective.

Josiah Renaudin's picture Josiah Renaudin

Conference Presentations

Is the Software Improving?

How can you tell if software is improving? Many QA professionals have found calculating statistics and using various metrics useful in monitoring and predicting software development progress. In this presentation, Anna Allison takes a look behind the scenes of software projects to learn how even simple metrics are useful. Learn how to effectively use metrics to report, predict, and manage your own software projects.

Anna Allison, A2 Software Solutions
Testing in the Cold

"Testing in the cold" refers to those times when you feel there is no commitment to testing and people or other circumstantial factors are not being cooperative. Hans Buwalda provides forty-five tips for testing in such a situation, including issues on commitment, politics, managing expectations, dependencies, difficulty of testing, motivation of participants, and practical issues and problems. Learn how to successfully "test in the cold" when circumstances appear to be working against you.

Hans Buwalda, CMG TestFrame Research Center
Changing the Software Culture

Many of software's current problems stem from the pervasive culture of software organizations. This "hacker" culture glorifies rapid coding, is schedule-driven, and objects to measurement and planning. Commitments are generally missed while quality is unmeasured and unmanaged. In this presentation, Watts Humphrey describes steps to change the current software culture and its consequences. Learn how the Personal Software Process (PSP) and Team Software Process (TSP) guide engineers in planning and measuring their work. Explore the benefits of following a defined, planned, and measured process and the guidelines for making these practices more general in software organizations.

Watts Humphrey, The Software Engineering Institute
Golden Rules and Tools for Establishing a Quality Culture

Developing and implementing a quality program across an entire organization can be a daunting task. Managers want immediate results and value for the money they invest; software developers don't want to be bothered. Learn how to tackle this challenge head-on and discover the "golden rules" to use to help promote and manage quality in your organization.

Laura Jenkins, Lucent Technologies

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