communication skills

Articles

Digital Transformation What Does Digital Transformation Have to Do with Me?

For many IT organizations, customer demand necessitates delivering digital products. Unfortunately, the business side has different but equally challenging limitations when trying to plan and execute digital product development initiatives. How can IT and business work together on a successful digital transformation?

Kenton Bohn's picture Kenton Bohn Ryan McClish
Better Testing Tips Imagine an Ocean Between You: Tips for Better Testing

Is the best way to interact with your team in person, with your teammates right next to you? Not necessarily. By working online with remote programmers and testers, people tend to approach problems from some unique perspectives. Read on to learn how imagining an ocean between you and your teammates can actually improve your communication and process.

Michael Larsen's picture Michael Larsen
Simple and Fast in Business Why Does the Business Think Everything Should Be Simple, Fast, and Cheap?

Whether they're on the business side or the IT side, professionals in the software industry tend to agree that more communication about project expectations is needed. So why is it that when the two sides collaborate, bad things seem to happen? Ryan McClish and Kenton Bohn analyze the human dynamics and show how to build a solution that accomplishes the defined goals.

Kenton Bohn's picture Kenton Bohn Ryan McClish
Testers Quality Standards When Testers Should Stand Up and Say No

Testers often find themselves in predicaments where they may be asked to compromise on quality standards—whether it's pressure to sign off on a product before it's ready, getting involved in numbers games that value metrics above all else, or facing harassment to take on work that isn't theirs. Knowing when, how, and why to say no can improve your situation and gain respect for testers everywhere.

Mukesh Sharma's picture Mukesh Sharma

Interviews

Scott Barber writes about performance testing Useful Metrics and the Problem with Performance Testing Programs: An Interview with Scott Barber
Video

Scott Barber is the chief performance evangelist for SmartBear and an author of several books, including Performance Testing Guidance for Web Applications. In this interview, Scott chats about useful test metrics, communication, and the problem with performance testing programs.

Jonathan Vanian's picture Jonathan Vanian
Risk's Vital Role in Test Management: An Interview with George Wilkinson

Ensuring the effectiveness of software testing efforts can require expert assessment and management. In this interview, George Wilkinson uses his more than twenty years of experience in the QA and testing fields to explain how risk-based testing can increase effectiveness, focus, and communication.

Noel Wurst's picture Noel Wurst

Conference Presentations

From Practitioner to Published Author: A Workshop about Writing about Software
Slideshow

Beth Romanik and Jonathan Vanian, who write and edit stories for Software Quality Engineering's websites and publications, present a bonus session for Better Software Conference East 2013 about writing about software. They describe how to contact a publisher, how to write better, how to edit better, some tips on crafting an engaging headline, and advice for getting people interested in your work.

Beth Romanik and Jonathan Vanian, Software Quality Engineering

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