Before you can achieve continuous delivery, you need to first start implementing continuous integration. Some say CI is just for developers, but testers also play their own important roles. This article describes solutions that will help you add value to the development lifecycle—whether you work in an agile, DevOps, or traditional context.
The problems customers face are difficult to anticipate while developing software. However, looking at support issues can give a clearer idea about how to look for defects in the future. Sometimes users don’t know how to find certain information; other times, software doesn’t work as expected. In both cases, cognitive friction is at play.
In order to understand if performance matches needs, testing is a necessity. While there are many areas that help define testing parameters, three overarching testing concepts must be addressed in order to provide appropriate performance for modern applications: your users, your data, and your environment.
"User experience" and "usability" are often used synonymously, but they are actually different concepts. This article examines both terms and explains the components of each, investigating what contributes to a "good user experience," the different ways that can be judged, and how designers can attempt to achieve it.
When developing products, features, and enhancements, you have to have your customers’ best interests at heart. “We’re not just creating software,” speaker Jeff Patton said. “We’re changing the world.” You need to better understand the people you’re building things for, and the only way to do that is to spend more time with them.
Software developer Laurent Bossavit delivered the second keynote presentation, about why we need to think more critically about software development. He began his presentation by saying his intention was to make you question what you know—or what you think you know.
It can be easy for testers to get into the mindset that they are the “Quality Police” solely in charge of when a product gets released. But when you share responsibility, ask questions, and talk to developers, customers, and stakeholders, you can really expand as a tester. Lisa Crispin details how collaboration has helped her grow.
Tester Anastasia Kotsevich got the chance to work side by side with her company’s coders. This experience opened her eyes to some problems she wasn’t aware of before, and some solutions: designating a common team goal and opening clear lines of communication.
Key performance indicators help managers gauge the team’s progress, understand what phase the project is in, and figure out where costs, goals, or processes need to be adjusted. This article details some typical KPIs to be used in dashboards to provide business analytics and communicate information in the most useful way.
For many IT organizations, customer demand necessitates delivering digital products. Unfortunately, the business side has different but equally challenging limitations when trying to plan and execute digital product development initiatives. How can IT and business work together on a successful digital transformation?