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How to Cope with Troublesome People Dealing with difficult people should not be a skill that only some possess. There are difficult people in almost any project or office, and your inability to work with them could hold back the entire team. Taking the time to learn exactly why someone is difficult could be the solution. |
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To Whom It May Concern: Thank You Taking the time to thank someone to show your appreciation can speak volumes about you, but leaving off a personal touch can lessen the impact of your sincerity. Learn how just a few short words can dramatically improve the expression of your gratitude. |
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How Customers Describe Negative Experiences Customers are quick to voice their displeasure after a negative experience, but they're also quick to embellish the level of their displeasure whether they know they're doing it or not. Learn how to control the wildfire-like spreading of bad reviews by ensuring you put out those fires masterfully. |
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Before You Create Your Next Presentation Before beginning work on creating work on your next sales presentation, try to imagine what you and your audiences' reactions will be after it's over. By asking yourselves some crucial questions regarding your audience's takeaways, you'll help create a memorable presentation. |
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Book Review: I’m Working While They’re Sleeping Erran Carmel and Alberto Espinosa have written a gem of a book for anyone trying to work in a geographically distributed team: I’m Working While They’re Sleeping: Time Zone Separation Challenges and Solutions |
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Break the Email Chain One of the problems in a geographically distributed team is the dreaded email chain. Someone has a problem and sends an email. Probably late in the day, when he or she is frustrated after pounding on the problem all day, getting nowhere–except more frustrated. |
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An Obvious Bug or a Deliberate Strategy? What first may appear to be an obvious bug, may not be after all. Closely looking at a recent experience shopping online revealed what first seemed like a bug, but could also have very well been a cleverly placed, well-executed sales strategy. |
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Who Is Agile? {Book Review] Yves Hanoulle has edited a book, called Who Is Agile? I love this book because of all the back-stories, the pictures, and the links. And, oh my goodness, the links. |
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Geographically Distributed Agile Teams Have Choices for Their Lifecycles I hope that by now you see that you have any number of choices for your lifecycle if you are geographically distributed team and you are transitioning to agile. I do recommend a servant leader agile project manager, for coordination and risk management. With people all over the world, it’s difficult to coordinate the project, which leads to more risk. |
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Agile Lifecycles for Geographically Distributed Teams: Using a Project Manager with Kanban, Silo'd Teams This is a product development organization with developers in Italy, testers in India, more developers in New York, product owners and project managers in California. This organization first tried iterations, but the team could never get to done. The problem was that the stories were too large. Normally I suggest smaller iterations, but one of the developers suggested they move to kanban. |
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