Nasty Knuckleheads? Not!

When two parties within the same company begin to bicker and disagree, things can go downhill quickly. Neither party may want to accept the blame for the poor relationship, but an improvement must be made in the communication between the two parties so that the disagreements don't extend further.

Naomi Karten's picture Naomi Karten
Before You Create Your Next Presentation

Before beginning work on creating work on your next sales presentation, try to imagine what you and your audiences' reactions will be after it's over. By asking yourselves some crucial questions regarding your audience's takeaways, you'll help create a memorable presentation.

Naomi Karten's picture Naomi Karten
Reflections on a Moment of Conflict

Everyone can recall a moment in their life where there was conflict with a coworker, or team member. How did you handle that situation? How did the other party involved handle it? By taking a minute to look at how either of you could've acted instead, you may be able to prevent a future incident.

Naomi Karten's picture Naomi Karten
Understanding Loss: A Key to Managing Change

By understanding the type of loss that you, or someone on your team has experienced, you enable yourself to process it, grow, and move forward. Sometimes even the gain of one thing means the loss of another. Losses and gains are ultimately changes, which aren't always easy to deal with.

Naomi Karten's picture Naomi Karten
An Energizing Workshop Ice Breaker

Sometimes the best way to begin a presentation is to start with something fun and completely unexpected. By allowing your audience to have fun, while learning at the same time, it can provide you with a great mood and tone before ever even beginning your talk.

Naomi Karten's picture Naomi Karten
How to Manage the Hurly-Burly Hubbub of Change

Giving yourself, and your team, the necessary time to adapt to and move on from change is the healthiest way to make sure that everyone is back on the same page in a timely manner. Learn how to avoid prolonging the necessary time to "heal" by minimizing turbulence.

Naomi Karten's picture Naomi Karten
What I Said vs What They Heard

When giving instructions to a group or team, you may be able to gauge just how well you gave the directions by observing just how many people followed them. What might at first look like disobedience or poor listening skills could actually be the way you spoke, or your habit of speaking.

Naomi Karten's picture Naomi Karten
Simulation Games: A Way to Improve Communication in the Team

One of the hardest daily tasks developers, QA, ScrumMasters, and product owners encounter is effective communication with others. Sound implausible? According to many articles, research, and personal observations, the main cause of project failure is not technology or hardware, but inefficient communication stemming from lack of effective communication between team members, incomplete business analysis, imprecise requirements, and vaguely formulated business objectives.

Monika Konieczny's picture Monika Konieczny
Verbal Clutter and Inverted Rectangles

All too often, important emails go unread, or read but not understood. There actually is an art, an easy accomplishable art, to composing an email that people will read, understand, and follow. Use these simple tips to get your message across in the email wasteland.

Naomi Karten's picture Naomi Karten
How to Make People Feel (Un)Welcome

The age-old expression "you never get a second chance to make a first impression" is still true to this day. So often the way we greet people, or fail to greet them, sets an irreversible path of leaving others feel completely unwelcome, even if that wasn't the intention.

Naomi Karten's picture Naomi Karten


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