communications
Conference Presentations
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Baby Steps-Testing Therapy for Developers Learn from a "developer-in-recovery" the strategies for overcoming testing phobia and testing animosity among developers. Now a "convert" to disciplined, quality-oriented software development, Susan Joslyn provides you with approaches that are helpful in educating developers, most of whom actually want to make a better contribution to quality practices. The testers who must beg, cajole, and trick their developers into using them will benefit greatly from attending this session. |
Susan Joslyn, SJ+ Systems Associates, Inc
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Gaps, Traps, and Overlaps: Communication Flaws and How to Fix Them In some organizations, communication flaws are rampant and muddled messages are the norm. Success in software efforts is often hindered by communication that is incomprehensible, ambiguous, misdirected, ill-timed--or lacking when it is most needed. The result? Rocky relationships, topsy-turvy teamwork, precarious projects, and crazed customers. The situation is not hopeless, though. In fact, making changes is surprisingly easy. In a presentation that is both serious and light-hearted, Naomi Karten shares ideas, experiences, and advice to help you detect, correct, and prevent some of the most common communication snafus. |
Naomi Karten, Karten Associates
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Taking a Risk Project managers may be reluctant, even unwilling, to discuss problems that testers discover in a project. In this week’s column, management expert Johanna Rothman gives tips on how best to tell management that "the sky is falling," and how to respond if they don't want to hear about potential problems before they occur. |
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