communications

Interviews

Why the BA Is Essential to Agile Development: An Interview with Steve Adolph
Video

Steve Adolph explains why the BA's role on an agile project cannot be overvalued, due to their immense communication and collaboration skills. Steve describes the best BAs as "boundary spanners" who know the importance of keeping everyone sitting together, and most importantly—talking.

Noel Wurst's picture Noel Wurst
How to Rule a Self-Organizing Team

Matthias Bohlen shares with us the importance of self organization. As a manager, you must set time or organizational boundaries that serve a purpose and let team members do what they think is appropriate and necessary within those boundaries.

Matthias Bohlen's picture Matthias Bohlen
Don’t Bury the Survivors: The Value of Clear Communication

Whether you’re discussing software defects with your test team, analyzing requirements with your BA, or programming in your favorite new language, communication is essential. Lanette Creamer has some tips to help you communicate clearly with any audience.

Lanette  Creamer's picture Lanette Creamer
Nasty Knuckleheads? Not!

When two parties within the same company begin to bicker and disagree, things can go downhill quickly. Neither party may want to accept the blame for the poor relationship, but an improvement must be made in the communication between the two parties so that the disagreements don't extend further.

Naomi Karten's picture Naomi Karten
Before You Create Your Next Presentation

Before beginning work on creating work on your next sales presentation, try to imagine what you and your audiences' reactions will be after it's over. By asking yourselves some crucial questions regarding your audience's takeaways, you'll help create a memorable presentation.

Naomi Karten's picture Naomi Karten
Reflections on a Moment of Conflict

Everyone can recall a moment in their life where there was conflict with a coworker, or team member. How did you handle that situation? How did the other party involved handle it? By taking a minute to look at how either of you could've acted instead, you may be able to prevent a future incident.

Naomi Karten's picture Naomi Karten
Understanding Loss: A Key to Managing Change

By understanding the type of loss that you, or someone on your team has experienced, you enable yourself to process it, grow, and move forward. Sometimes even the gain of one thing means the loss of another. Losses and gains are ultimately changes, which aren't always easy to deal with.

Naomi Karten's picture Naomi Karten
Improving QA-Development Communication: An Interview with Amit Chopra

In this Sticky ToolLook interview, Microsoft senior program manager Amit Chopra takes a look at some of the common communication breakdowns between QA and development teams and offers suggestions for avoiding or repairing those situations.

Joey McAllister's picture Joey McAllister
An Energizing Workshop Ice Breaker

Sometimes the best way to begin a presentation is to start with something fun and completely unexpected. By allowing your audience to have fun, while learning at the same time, it can provide you with a great mood and tone before ever even beginning your talk.

Naomi Karten's picture Naomi Karten
How to Manage the Hurly-Burly Hubbub of Change

Giving yourself, and your team, the necessary time to adapt to and move on from change is the healthiest way to make sure that everyone is back on the same page in a timely manner. Learn how to avoid prolonging the necessary time to "heal" by minimizing turbulence.

Naomi Karten's picture Naomi Karten

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