user experience

Articles

Computer screen showing web optimization audit metrics An Introduction to Web Optimization Testing

When testing websites, most software testers check the functionality and the UI of the page. But webpage optimization is another area that should get consideration. There are a variety of factors, such as relevance and readability, that search engines consider in webpages before assigning a position in search results, and testers can help positively influence this ranking by increasing site speed and removing blockers to usability.

Gimhani Upekshika's picture Gimhani Upekshika
Agile + DevOps East Agile and DevOps Transformation in the Telecom Industry
Slideshow

The telecom industry changes rapidly, the competition is fierce, and user experience is the utmost priority. In today's world of digitization and data personalization, effective use of agility and DevOps is the key behind ensuring customer satisfaction.

Nilanjana Banerjee
Person holding magnifying glass up to computer screen to find a bug 6 Ways Testers Can Add Value (Other Than Functional Testing)

Many testers spend their time doing functional testing and don't come out of this cocoon. But software testing is all about discovering quality-related information to assist stakeholders in making informed decisions, and there are multiple ways to discover information in addition to functional testing. Here are six actions that will help you add more value to your projects.

Ajay Balamurugadas's picture Ajay Balamurugadas
Dona Sarkar The Glamour Is Back in Testing: An Interview with Dona Sarkar
Video

In this interview, Dona Sarkar, head of the Windows Insider Program at Microsoft, speaks about how the initiative allows them to get user feedback before final release. She highlights the importance of getting out in the field to understand your users’ experiences and the difficulties they encounter. Dona also discusses the evolution of the testing role, saying she anticipates that in the near future, testers will have their moment.

Jennifer Bonine's picture Jennifer Bonine
Janna Loeffler Testing Challenges in Creating Wearable Technology: An Interview with Janna Loeffler
Video

In this interview, Janna Loeffler, senior manager of experience quality standards at Carnival Corporation, discusses new technology being implemented on Carnival Cruise Lines to facilitate payments and security. She details the testing challenges of implementing wearable devices.

Jennifer Bonine's picture Jennifer Bonine
STAREAST By the Reader, for the Reader: The Wall Street Journal’s Secrets to Customer-Centric Experiences
Slideshow

Readers of The Wall Street Journal have seen many stories about companies shutting their doors after years of success.

Sumeet Mandloi
STAREAST Full-Coverage Testing in Small-Business Environments
Slideshow

In small-business environments, testing is often completed in hindsight—or overlooked entirely. 

Chad Jung
Person using a mobile app on their phone, photo by Erik Lucatero Evolve Your Mobile Usability Testing Methods

Today’s mobile behaviors and expectations have radically changed, a result of the continuous evolution of mobile technology and the myriad new ways users can now interact with mobile. Because of this advancement in technology and user behavior, testing organizations must also advance their mobile testing solutions to ensure they continue to deliver the most intuitive, up-to-date experience possible.

James Hoshor's picture James Hoshor
Finding Microefficiencies in Agile Practices: An Interview with Melissa Tondi

Melissa Tondi discusses retuning your standard agile practices to better engage the project team, enabling them to write code that will pass testing and free testers to assume the role of user advocate.

Jennifer Bonine's picture Jennifer Bonine
STARCANADA 5 Ways to Make Load Testing Work for You
Slideshow

While organizations understand the need for load testing, and many even have the necessary tools to manage it, they still fail to execute it well and “do the job” for end-users. Frustration at a poor user experience is increased by the IT organization's failure to explain...

Israel Rogoza

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