System load testing tools are well known for understanding how your system will perform under different scenarios—but that is not all these tools can do. This article looks at the ability to gain critical information from your production systems using the abilities that are included in these tools.
It simply isn’t feasible to test every possible user scenario with a new app, and the testers who already know how the app should perform can't approach using it the same way as someone unfamiliar with the process. Enter crowdsourced testing, where you gather a customizable pool of people from outside your organization to test your apps for defects and usability.
Some of the hardest and most crucial instances in any project execution are the user acceptance test phases. But having a thorough and clearly documented process for evaluating acceptance and exit criteria that you previously agreed on with the end-user will help you handle expectations and plan on results.
Terry Wiegmann noticed that in certain conversations with clients and team members, a single phrase can take her back to some “aha” moments when she grasped fundamental quality concepts. She shares some of these major learning moments throughout her career and how they can apply to quality engineering.
A company used crowdsourced testing as part of the testing process when redesigning its website. This testing employed internal resources to achieve the benefits of crowdsourced testing at a greatly reduced cost and provided the added benefit of getting company employees used to the new site. Read on for a review of the process.
The role of the tester has changed significantly over the years. Allow your mind to wander and think about how it might continue to change. Imagine a world with increased transparency for code changes and more visibility of details. What could the future of system maintenance look like?
On a website and in digital files, images present a set of complications and differentiations that you need to keep in mind when your application receives and presents them. Your application might rely on a library, plugin, or service built somewhere else to handle this image management, so you should test the image uploader to ensure it works correctly and handles common points of failure. Here are some things to watch out for.
Tara Nicholson explains why it's important to take into account compatibility, which refers to the ability of a software system to function across a variety of client software (browsers), operating systems, and hardware combinations. In this article, Tara shares some helpful strategies for you to consider when maintaining a compatible user experience.
When projects employ professional testers, their focus is generally “functional” testing, and usability quickly becomes an afterthought—if it's thought about at all. David Greenlees writes that getting participants to a state of mind where they are comfortable to honestly raise whatever issues they come across, including emotional responses, is the ultimate goal.
Emotional response is a big deal in usability, but how much do the emotions preceding those responses play a part? David Greenlees explains how the Usability Matrix of Emotions can capture the more common emotions that users may have when they begin to use the software product you oversee and how understanding these emotions can shape your usability testing.