Better Software Magazine Articles

The System Behind The Behavior

Most managers are familiar with using feedback and coaching to help people improve their performance at work. But those aren't the only tools managers have. Sometimes, the most effective way to change individual behavior is to change something in the system.

Esther Derby's picture Esther Derby
Believe the Territory

Test plans are seldom followed as written, project plans hardly ever fit the actual progress, and process models are rarely followed to the letter. Markus Gaertner examines why most of our documents become obsolete and gives advice about whether or not to continue to write and maintain them.
 

Markus Gärtner's picture Markus Gärtner
Unintended Consequences

Every action elicits a response, but sometimes that response is not what we expect. These anecdotes from industry experts are good examples of how our best intentions don't always match our plans.

Lee Copeland's picture Lee Copeland
So, You Want to Be a Consultant?

Many practitioners see becoming a consultant as their ultimate career goal. But what does it mean to be "a consultant"? In this email to an aspiring consultant, Fiona Charles (a consultant for more than fifteen years) discusses different consulting approaches and describes how working for a consulting firm can help you get there.

Fiona Charles's picture Fiona Charles
Hidden Messages

A defect management system contains data such as how many defects have been raised, the priority and severity of individual defects, and even who is raising them. This information is regularly used by program and test management to guide decision making. In this article, Dan Minkin proves that an experienced test manager can gather useful information by looking at more than just the defect management system's data.

Dan Minkin
Working Together—Not Just Working Together

People collaborate—and don't—in a variety of ways. Johanna Rothman examines what happens when collaboration isn't working, and how to make it work. Watch for several barriers to collaboration including those imposed on people by the organization itself.

Johanna Rothman's picture Johanna Rothman
Par for the Course

What can happen over a game of golf? You learn what you don't know, you learn more about what you do know, and you learn to listen to what others know. See how two managers and a caddy team up for some valuable lessons about staying out of the rough.

Patrick Bailey's picture Patrick Bailey
Outside the Strike Zone

In a counterpoint to his previous Technically Speaking column, Lee explains why holding fast to one's beliefs is not necessarily a bad thing.

Lee Copeland's picture Lee Copeland
Countdown to Agility

Jean Tabaka believes in the power of an entire agile organization. These ten characteristics of an agile organization may seem counter to market success, but she explores why they are wholly embedded in twenty-first century business success.

Jean Tabaka's picture Jean Tabaka
It Takes a Village

Pair programming is an Agile practice that has been shown to greatly improve code quality without a huge increase in development time. This article explains the ins and outs of pair programming and some things you need to consider before you tell team members to grab a partner and get programming.

Ronica Roth's picture Ronica Roth

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