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Inside the Mind of the 21st Century Customer
Slideshow
Testers frequently say that they are the voice of the customer or the customer advocate for their organization’s products. In some situations this can be a helpful mindset, but no matter how hard he tries, a software tester is not the customer. In fact, there is no one better suited to...
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Alan Page, Microsoft
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Stop Making Lists, Start Making Products Like any great process methodology, agile (and Scrum specifically) can lose sight of the best way to facilitate a development lifecycle from concept to delivery. David Hussman frequently encounters teams that are going through the motions. If your sprint planning meetings have disintegrated into quick listmaking exercises, David will show you how to reinvigorate your team.
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Adopting ALM Will Enhance the Value of Your Test Team Modern ALM emphasizes total team involvement and a comprehensive set of tools so that the development lifecycle runs smoothly. Joe Farah shows you how test case management is a vital component to a successful ALM strategy.
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Painful Lessons I Learned from Bootstrapping a Startup If you are considering leaving the nest to self-fund your own endeavor, you may want to read about Mike Botsko's experience creating a cloud-based, bug-tracking app called Snowy Evening. What started out as a lot of fun quickly turned into a tough journey. Don't worry—it has a happy ending!
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Managing Acceptance Criteria Plans Some of the hardest and most crucial instances in any project execution are the user acceptance test phases. But having a thorough and clearly documented process for evaluating acceptance and exit criteria that you previously agreed on with the end-user will help you handle expectations and plan on results.
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Quality Assurance Is a Process, Not a Department QA is often considered that lonely department of testers whose job is to find defects before the customer does. It's not always glamorous, but QA deserves to be recognized as a key cog in the testing machine. To achieve business goals, it is Susan Bradley's view that the QA process needs to be embraced throughout the entire software development lifecycle.
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Tips for Leading Effective Meetings Project managers have to deal with different kinds of people and personalities every day when trying to keep their teams working together and focused on goals. The same strategies managers embrace when building a team or leading a project also can be applied when leading a meeting. The key to success is planning.
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Are You Done or Done-Done? Probably one of the most frustrating roles a manager has to master is how to know the true status of work being performed. To a developer, completing 80 percent of the work may be good enough, but is it even close to being really done? Masha Nehme shows techniques you can use to verify task completion.
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Overcoming Challenges That Impact Product Delivery Eric Winquist has considerable experience not only leading his company but also consulting with development teams. His advice to “link people to the work” is one of many golden nuggets of information that will help your team deliver projects on time.
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“Let’s Just Get Started and We Can Figure Out the Details Later” Regardless of your organization’s approach, if everyone is not aligned on what defines project success, you are headed for trouble. Well-defined success criteria are the guardrails that keep the project on track to meet business expectations. Ryan McClish and Kenton Bohn tell you why you should get all the details figured out now rather than later.
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