Over the past twenty-five years, the Software Engineering Laboratory (SEL) at NASA/GSFC has studied mechanisms for improving the software process and product. During this time, a set of processes has evolved: the Goal/Question/Metric Paradigm; the Quality Improvement Paradigm; and the Experience Factory Organization. These processes are based on the needs for measurement and feedback loops, from project to process and project to project, creating a learning organization for building software competencies. In this presentation, Victor Basili discusses these processes, how they evolved, the lessons learned, and the effects of their application in the SEL.
We are living and working in the "knowledge rea" where business, technological, and organizational changes cannot be predicted or foreseen. One minute you are on top; the next minute, you are obsolete. For a software organization to sustain itself over time, it must act as a Complex Adaptive system (CAS) and operate on the edge of Chaos (EOC) as a learning organization that is continuously learning and co-evolving. Gain insight into how to become a sustainable software organization in a rapidly changing environment.
Nir Merry, Applied Materials and Dr. John Bruckman, Change Management Group
The best project managers know to superbly manage the subtleties of risks, employee turnover, personality clashes, shifting priorities, and other unexpected events. And they know how to motivate even mediocre employees to produce exceptional results. The biggest challenge is facing the fact that no project proceeds predictably and according to plan. Learn practical day-to-day techniques you can use to achieve extraordinary project success in spite of seemingly insurmountable setbacks.