Are you looking for a way to effectively set the expectations of senior management? The Functional Readiness Matrix (FRM) is a decision-making tool that offers a simple way to represent test progress based on the functional areas or features of an application. By enabling the test team to track actual test progress against the implementation goals established early on, the FRM allows for the presentation of valid test metrics to management in a way they can understand.

The main topics of this presentation are: Understanding G11N, I18N and L10N; Planning for a Global QA Process; Overcoming Language-Specific Testing; and Selecting the Proper Tools.

Since the completely random software fault insertion techniques suggested in much of the research literature are not practical for most software products, this paper suggests that a modest targeted software fault insertion effort for a few common error conditions can have a dramatic impact on defect detection rates and quality. The paper uses the example of a software fault insertion subsystem, codenamed Faulty Towers, which was added to Mangosoft Incorporated’s test automation in order to target
common failures and errors.

Each generation of technology-from mainframe to the Internet-creates many opportunities for businesses to try new things. But with uncharted territory comes exponentially increased risks. One way to reduce risk is to implement effective software quality processes. However, the investment required to improve development and testing infrastructures can be significant. Richard Bender addresses fourteen major areas of opportunity that underscore why this investment is critical if an organization is to succeed. He covers areas such as increasing project failure rate, the limited supply of software professionals, rising support costs, and the implications of eCommerce.