More and more organizations are committed to establishing an effective measurement program. Big or small, measurement takes time and resources. The overriding key to measurement program success is accuracy. Organizations with established metrics programs typically institutionalize an audit activity to maximize their investment. Explore the current approaches being used to audit measurement activity. Learn why auditing is so important, and what and when to audit within your organization.
Elaine Soat presents an easy set of measurements to use during system testing (QA test cycle). Examine measurements taken from defect tracking and application coverage to projected testing hours versus actual testig hours. Learn how such process and measurement information is evaluated and used for proposed process improvements. Gain the ability to do comparison reporting to measure successes of process improvement within your QA test cycle.
Pat Medvick presents tales of successful and unsuccessful attempts at gathering requirements from scientists-highlighting the inherent problems and possible solutions. Learn how to gather requirements from multi-site domain experts. Discover ways to develop a flexible software design that permits requirements gathering throughout software development.
Pat Medvick, Pacific Northwest National Laboratory
The best project managers know to superbly manage the subtleties of risks, employee turnover, personality clashes, shifting priorities, and other unexpected events. And they know how to motivate even mediocre employees to produce exceptional results. The biggest challenge is facing the fact that no project proceeds predictably and according to plan. Learn practical day-to-day techniques you can use to achieve extraordinary project success in spite of seemingly insurmountable setbacks.