business analysis

Articles

Score being shown at a baseball game More Than a Score: Taking a Deeper Dive into Your Metrics

One key benefit of metrics is that they can be measured using a standard process; we can explain the numbers, and leadership can understand what that means. The downside is that it is only a measurement, so issues can easily hide until they become problems, and great work can also go unrepresented. Sporting events are a great example: The end score tells you who won, but not the details of the game. We need to look deeper.

Nels Hoenig's picture Nels Hoenig
Man in a suit reading the Business section of a newspaper Getting Started with Business Intelligence Testing

There’s a bit of hype in terms such as business intelligence, data analytics, and data mining. In testing terms, though, it means working with scripts and databases, often without traditional GUI interaction. But core testing skills—analysis, synthesis, modeling, observation, and risk assessment—will still help you go far in business intelligence testing.

Albert Gareev's picture Albert Gareev
Desktop with CRM software dashboards Lessons Learned in Testing CRM Software

CRM systems manage a company’s business relationships, including customers’ data, information, and interactions, so there’s a lot that can—and should—be tested. Viktar Sachuk talks about his experience in testing CRMs to provide some tips for dealing with the trickiest parts of CRM testing, specifically focusing on some preparatory measures, functional testing, integration testing, and test automation.

Viktar Sachuk's picture Viktar Sachuk
Passing the baton Testing during Transition: Test Criteria for Outsourced Software

In the world of IT outsourcing, it is not uncommon for a company to have its applications and infrastructure developed or maintained by others. As vendors compete for this business, a common trial is testing the transition activity as a whole. How would you design acceptance criteria of a transition trial so that it is testable and clearly communicated?

Jesper Ottosen's picture Jesper Ottosen
mobile phone Weighing the Costs and Benefits of Mobile Test Automation

Today’s market is teeming with attractive options for automating your mobile testing—each with a price tag. You may perceive mobile automation solutions as too expensive, but before you dismiss test automation as a viable solution for your business, let’s break down the benefits, options, and costs of automating your mobile QA process.

Michael W Cooper's picture Michael W Cooper
Disaster Plan key on keyboard The Apocalypse Plan: What to Consider before Things Go Wrong

Undoubtedly, your organization has disaster plans in place for recoverable situations. But what about for going out of business? Thinking about your obligations to clients, users, customers, and partners before the worst happens can make the transition easier for everyone. Here are some people and things you should incorporate into your apocalypse plan.

Brian Noggle's picture Brian Noggle
puzzle The Collaboration of Unit Testing

Unit testing can be one of those polarizing topics in software development. But Joe DeMeyer says good unit testing allows you to explore products deeper, lowers your estimate, improves quality, and maintains productivity pace. Here, he talks about how you can get your developers and business team on board.

Joe DeMeyer's picture Joe DeMeyer
Big data Big Data’s Relationship with Business Intelligence and Data Warehousing

You’ve probably heard the buzz about big data and business intelligence data warehouses. Both deal with collecting information for analysis, but how are they different? When should you use one or the other? This article explains these two data solutions in a user-friendly way with real-world examples.

Nels Hoenig's picture Nels Hoenig
Automated testing Deploy Automated Testing to Create Better Software

Receiving feedback on your testing results should yield dividends in quality. And the sooner you get that feedback, the quicker you can start seeing improved and consistent quality and faster time to market. So the question becomes, why wait to jump on the automated testing bandwagon?

Viktor Clerc's picture Viktor Clerc
Clock: ready for go-live Are You Ready for Go-Live? 8 Essential Questions

As real and daunting as scheduling pressures can be, they have to be balanced with the consequences of a potentially disastrous premature go-live. Don’t let all the reasons a system simply "must" be implemented by a target date overwhelm compelling evidence that it is not ready. Consider these eight questions honestly first.

Payson Hall's picture Payson Hall

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