A concise and thorough handbook on requirements analysis, this invaluable book is the perfect desk guide for your systems or software development work. This first-of-its-kind handbook enables you to identify the real customer requirements for your projects and control changes and additions to these requirements. The book helps you understand the importance of requirements, leverage effective requirements practices, and better utilize resources. You also learn how to strengthen interpersonal relationships and communications which are major contributors to project effectiveness.

Ralph R. Young is director of engineering process improvement at Northrop Grumman Information Technology Defense Enterprise Solutions. He holds a M.A. in economics and a Ph.D. in business administration from the George Washington University.