An introduction to Software Quality Assurance and its Implementation will show you how to build up an efficient, workable system from fundamental principles through to writing procedures and gaining ISO 9001 certification. The book begins by providing an introduction to software quality and the technical background to the various software tasks. Darrel Ince then turns to a comprehensive 'checklist' of questions that will determine your current position and point you towards the most relevant areas for consideration. The bulk of the book covers all the key elements of SQA, including project planning, system design, configuration and process modelling and looks at the relationship with new technologies, as well as the often neglected issues surrounding the human-computer interface. One chapter examines ISO 9001 in detail and places it in the context of the SQA elements discussed. Actual implementation is illustrated in a practical case study. This lively book will be the ideal guide for project managers, quality managers and anyone involved in software development to planning, implementing and improving a quality system. Special features include: 25 questions which allow you to probe your software quality assurance weaknesses and introduce the topics discussed in the book; a chapter devoted to the meaning of ISO 9001; how to write standards and procedures for software development; discussion of the influence of new technology on software quality assurance; how to ensure quality in the human-computer interface; a case study of the implementation of a quality system in a medium sized company.