Myth 31: I Don’t Have to Make the Difficult Choices


Managers Make Difficult Choices
Managers make the difficult choices in the organization because they have the financial responsibility to do so. If they decide to share that responsibility, then the teams might make those choices. But saying, “Don’t bring me a problem, bring me a solution” isn’t helpful.

In this case, Peter thought about what Bob would want to know: What was the relative cost of the Technology group versus its value? What was the Technology group already working on and delivering? How long would it take to find and integrate new people and start them on the new project? What were Peter’s alternatives for his projects? What was Peter’s group doing now and what could they be doing? Was there an alternative way to organize the people without creating bureaucracy?

In small companies, these problems seem magnified, because you never have enough people to work on the work. In larger organizations, you have problems, because you have layers and bureaucracy.

If you have to bring a difficult problem to your manager, consider what your manager needs to know about this problem, so your manager can make the best possible decision.

No matter what kind of a company you work for, if you have management, management exists to create a system where people can contribute to the best of their ability. That includes making the difficult choices.

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