As the former director of product management and technical support for RadView Software, Inc., Deborah Kablotsky has more than 10 years experience in systems engineering and product management. As part of her career at RadView, she trained QA teams from companies such as Sun Microsystems, Anheuser-Busch, Nortel, Fidelity, and IBM. She is currently a consultant in software testing. Kablotsky holds a BA in Literature from the University of California at Santa Barbara, and a Master of Technical and Professional Writing from Northeastern University.