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ARTICLE: How Technical Support Is Like a Pain in the Neck
Author(s): Payson Hall
Summary: A strategic planning session and a recent injury combine to provide insights into challenges associated with changing negative perception of technical support services.
Date Posted: Apr 17, 2012 |
ARTICLE: Heard and Valued
Author(s): Payson Hall
Summary: Yogi Berra famously said, “You can observe a lot just by watching.” In this article, Payson shares some of what he’s learned about leadership just by listening.
Date Posted: Mar 14, 2012 |
ARTICLE: Alpha Project Status
Author(s): Payson Hall
Summary:
Date Posted: Oct 22, 2008 |
ARTICLE: Avoiding Project Failure
Author(s): Payson Hall
Summary: If business projects are part of your profession, you know that many projects fail to live up to their potential. Some projects fail to achieve their schedule or budget goals or fail to deliver everything initially promised. Still other projects simply fail altogether. Many of the problems faced by projects can be avoided, or at least contained, by effective project management practices. Using a “Top Ten”
list as a framework, this article highlights ten of the most frequent reasons for project failure, and examines some alternatives and remedies for each.
ARTICLE: The Problem of Project Management
Author(s): Brian Lawrence/Payson Hall
Summary: Consider the "project manager" as a component in a human system that develops software. We examine the role a project manager plays within this system just as we might any other component in a system. To do this, we construct a problem definition for "project management," the work that we ask of the project manager. As a project manager, your daily work is an unending stream of challenges. On a
typical Monday.
Date Posted: Aug 23, 2001 |
COLUMN: Who Defines “Success” for Your Project?
Author(s): Payson Hall
Summary: An otherwise good project management book provokes Payson with definition of “success” that rubs him the wrong way. In this article, he presents his case.
Date Posted: Nov 28, 2011 |
COLUMN: A Maestro’s Inspiration About Change
Author(s): Payson Hall
Summary: Payson Hall isn’t a big fan of contemporary classical music, but a recent conversation with a world-class composer generated insights about both Payson's resistance to new music and, more broadly, people’s resistance to change.
COLUMN: Halfway to the Moon
Author(s): Payson Hall
Summary: Whether you make the funding decisions at your company or support those who do, this article from Payson Hall will help you view projects in a larger organizational context. In it, Payson takes a look at some of US President John F. Kennedy’s advice on committing to goals and recommends a plan to help you get a sense of “funding sensitivity.”
Date Posted: Apr 13, 2011 |
COLUMN: Reducing Surprise: Another Feature of Good Project Management
Author(s): Payson Hall
Summary: The portions of projects that are not yet complete occur in the future. Because the future is an uncertain place, there will always be surprises. Some surprises are so stupid and obvious that they should hardly be called surprises at all. This is the category of surprise that effective project management helps to avoid.
COLUMN: Good Training Is an Investment, Poor Training Is Expensive
Author(s): Payson Hall
Summary: Large, internal development projects often engage in paradoxical spending, investing the lion's share of staff and other resources in system development and testing while treating end-user training as an afterthought often accomplished through the least expensive means possible. In this column, Payson Hall crunches the numbers to help you get the most value out of your application training.
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