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The Risks to System Quality
Investing in Software Testing, Part 3

By Rex Black

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Summary: Before we can build a high-fidelity test system, we have to understand what quality means to our customers. Test professionals can avail themselves of three powerful techniques for analyzing risks to system quality. Targeting our testing investment by increasing effort for those areas most at risk results in the highest return on investment. Rex addressed the important topic of “Investing in Testing” in his keynote speech at AsiaSTAR, 22–24 July 2002 in Melbourne, Australia. Audio files of his talks are available on his Web site (as of late-July 2002).


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About the Author
Rex Black is President and Principal Consultant of RBCS, Inc., a consultancy that provides testing experts world-wide, serving clients such as Bank One, Cisco, Hitachi, IMG, and Schlumberger in consulting, training, and hands-on implementation. He’s written Managing the Testing Process, Critical Testing Processes, and numerous articles, along with presenting papers and keynote speeches at international conferences.

"Investing in Software Testing" is a six-part series:
1. The Cost of Software Quality
2. High Fidelity Test Systems
3. The Risks to System Quality
4. The Importance of the Right Technique
5. Manual or Automated?
6. Maximum ROI through Pervasive Testing



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