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This is Free Content Original
ARTICLE: The 11th Hour
Author(s): Karen Johnson
Summary: Testers are often on the critical path for getting a software release out. They must plan carefully in order to minimize the critical path, while still doing a complete job of testing. This schedule pressure is taken to an extreme when a production server must be taken offline in order to deploy the software, and everyone is waiting for the final test results before the system can go live again. Karen Johnson describes her company’s carefully planned and orchestrated method for doing a final check of an installed system. Her story is relevant to e-commerce companies as well as IT shops that are under pressure to keep systems updated while minimizing downtime.

Date Posted: Nov 14, 2001

This Content is Accessible by PowerPass UsersCONFERENCE MATERIALS: Risk Analysis for Web Testing
Author(s): Karen Johnson, Baxter Healthcare Corporation
Summary: All Web sites take risks in some areas ... your job is to minimize your company's exposure to these risks. Karen Johnson takes you through a step-by-step analysis of a Web site to determine possible exposure points. By reviewing the functionality and other site considerations, such as supported browsers or anticipated loads, risk areas can be accurately determined. You'll then create categories of testing based on the exposure points you uncover, starting with broad areas such as functional, content, security, load, and performance, and drilling down to test and protect against even minor vulnerabilities.
Conference: STAREAST 2002

This Content is Accessible by PowerPass UsersCONFERENCE MATERIALS: Mining the Gold from Your Web Server Logs
Author(s): Karen Johnson, Peapod, Inc.
Summary: How often have you wished that you knew what your customers really thought of your Web site? You can extract a gold mine of information from your Web server's log to reveal how your site is used. Learn ways for your team to use this information to organize browser testing based on user statistics, improve testing coverage of your Web site, and plan more realistic load testing.
Conference: STAREAST 2001

This Content is Accessible by PowerPass UsersCONFERENCE MATERIALS: Testing an eCommerce Shopping Cart Site
Author(s): Karen N. Johnson, Peapod, Inc.
Summary: Karen Johnson takes attendees through a shopping session that recreates a number of possible scenarios—and highlights what can go wrong. She'll also explain how to prevent defects from going live on your production Web site. From securing transactions to managing cart contents, this talk is a must for anyone involved in the eCommerce arena.
Conference: STARWEST 2001

This Content is Accessible by PowerPass UsersMAGAZINE ARCHIVE: Navigating the Installation
Author(s): Karen N. Johnson
Summary: If you've ever popped a CD into a drive and run an install for software you're about to test, then you might be performing installation testing indirectly. If not properly installed, an application could give false results for all other testing. A better strategy is to test the install process directly, which will give you greater confidence in the quality of your software.
Type of Article: Feature: Test and Analyze
Better Software Issue: September 2007
Date Posted: Aug 29, 2007


This Content is Accessible by PowerPass UsersMAGAZINE ARCHIVE: Delivering Unwelcome News to Developers
Author(s): Karen Johnson
Summary: How well you present a defect to a developer can impact when a defect is resolved--or whether it is resolved at all. Deliver the information abruptly or inappropriately, and you run the risk of alienating a person or creating project hot spots that aren't needed. Deliver news too passively, and your report may be discarded. Karen Johnson describes some ways to soften the blow so that your defects are not only acknowledged, but fixed.
Type of Article: Feature: Management & Teams
STQE Issue: Sep/Oct 2002 (Vol. 4 Issue 5)
Date Posted: Dec 1, 2002


This Content is Accessible by PowerPass UsersMAGAZINE ARCHIVE: Ghost Bug Busters
Author(s): Karen Johnson
Summary: The nasty bugs, some of the juiciest, aren't easy to replicate. The author calls these "ghost" bugs--things we've seen but cannot conjure up again. They leave us haunted with doubts about a system. In this Bug Report, Karen Johnson gives tips on how to replicate these apparitions.
Type of Article: Dept: Bug Report
STQE Issue: May/Jun 2002 (Vol. 4 Issue 3)
Date Posted: Jul 1, 2002


This Content is Accessible by PowerPass UsersMAGAZINE ARCHIVE: Mining Gold from Server Logs
Author(s): Karen Johnson
Summary: What do your customers really think about your Web site? Here's how to use the records you already have to improve your Web testing.
Type of Article: Feature: Tools & Automation
STQE Issue: Jan/Feb 2001 (Vol. 3 Issue 1)
Date Posted: Mar 1, 2001


This Content is Accessible by PowerPass UsersMAGAZINE ARCHIVE: Web Load Test Planning
Author(s): Alberto Savoia
Summary: Predicting how a particular Web site will respond to a specific load is a real challenge. Here are three basic steps necessary to design highly realistic and accurate Web site load tests.
Type of Article: Feature: Testing
STQE Issue: Mar/Apr 2001 (Vol. 3 Issue 2)
Date Posted: May 1, 2001


This is Free Content ARTICLE: Bug Taxonomies
Author(s): Giri Vijayaraghavan
Summary: This article discusses how to use bug taxonomies to help generate better tests. The author explains that a test team's goal should be to create a useful taxonomy that can be used as a framework to brainstorm for possible risks to the application.

Date Posted: Jan 23, 2004

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