Between the Lines
Between the Lines

February 26, 2009

In this issue:
Read All About It
  • The Internet Is Potentially Dangerous
  • Facebook Owns Your Stuff
  • The Wilting of Ma.gnolia
Behind the Screens
Survey Says!


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Better Software Magazine
From the news desk to the desktop, Between the Lines brings you industry views of the recent news. In this issue, find out how a single character made the entire Internet a more dangerous place, how Facebook took all your stuff and then gave it back, and how a small-time operation got pruned in the garden of fate.

Read All About It

The Internet Is Potentially Dangerous

Bug of the Month
Software Quality Engineering-Training
The bug only lasted a short time--fifty-five minutes, according to the New York Times--but it occurred within a service that millions of people use every day. In fact, it is almost ubiquitous with many people's Internet experience. Many use it without even thinking about it. In a given moment, you might turn up the volume on your Internet radio, drink some coffee, do a quick Google search ...

But on January 30, a Google bug told everyone that the entire Internet was potentially dangerous. No matter the search, the service tagged each and every result with a warning for the user to be wary of the site, as it "might harm your computer."

According to the New York Times article, Google initially implied that nonprofit StopBadware.org was to blame, in that it provides Google with a list of dangerous sites. But the search giant later took the blame itself, and StopBadware.org stated in its own post that "The mistake in Google’s initial statement, indicating that we supply them with badware data, is a common misperception." Google noted on its Google Blog that the bug was a result of "human error," because someone added "/"--a value which "expands to all URLs"--to the list of dangerous sites.

If you searched for something during the brief Google bug window and were told that the Internet might harm your computer, fear not. The Internet is still safe.

Well, safe-ish.

Related Articles
Google Error Sends Warning Worldwide
Google Glitch Causes Confusion
"This Site May Harm Your Computer" on Every Search Result?!?!

If you come across a bug that you think can compete for the title of Bug of the Month, send it to Joey McAllister at jmcallister@sqe.com for possible inclusion in the next Between the Lines.


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Facebook Owns Your Stuff
Do you read the terms of service (TOS) for every Web site you use? Apparently neither do most Facebook users. Facebook changed its TOS on February 4, but the angry critics didn't really start showing up until a week later.

Many users don't read the changes to TOS, of course, because most TOS changes are technicalities--often a change to the legal wording or to an element of the site that may not directly impact users. And, while the Facebook TOS also state that Facebook doesn't actually have to announce any changes to the TOS, it came as a surprise to most users that the February 4 change essentially made it so that Facebook could own whatever you post to Facebook--photos, journal entries, videos, illustrations, etc.--even after you take those things down or cancel your Facebook account.

The TOS before February 4 also stated that Facebook owns what you post, but it included a paragraph that limited Facebook's ownership to the life of your account. If you don't want to give any rights to Facebook, simply delete your account.

The reason for this clause is so that Facebook can legally share the information you upload with other users--one of the major purposes of a social networking site. And the reason for the deletion of the paragraph is, according to a February 16 blog post by Facebook founder Mark Zuckerberg, so that a person canceling his Facebook account would not automatically delete the messages he had sent to other users and "wall posts" he had created on other users' Facebook profile pages.

"In reality, we wouldn't share your information in a way you wouldn't want," Zuckerberg wrote in the post. In a follow-up post the next day, he announced that the site was reverting to the former TOS while it sorts through the language for the next TOS update. He also invited users to post questions, comments, and requests to a new Facebook group called Facebook Bill of Rights and Responsibilities.

Do you read the TOS for the Web services you use? Tell us about it in the Survey Says! section below.

Related Articles
Facebook Backtracks on Change to Terms of Use After Protests
On Facebook, People Own and Control Their Information
Facebook: Update on Terms

The Wilting of Ma.gnolia
On January 30, social bookmarking site Ma.gnolia experienced a total data corruption when its main and backup servers failed. In the following weeks, updates to the site offered varying levels of hope for data retrieval, but a February 17 update from founder Larry Halff states that "database file recovery has been unsuccessful and I won't be able to recover members' bookmarks from the Ma.gnolia database."

It's important to note the pronoun "I," because many users didn't know that Ma.gnolia has been created, funded, and primarily developed by Halff. In the video "Citizen Garden Episode 11: Whither Ma.gnolia?" Halff notes that, at its largest, the Ma.gnolia team consisted of four people. He also explains the data loss, what he could've done to prevent it, and how he plans to regrow Ma.gnolia.

The Ma.gnolia failure was a total loss, according to Halff, because the backup servers were backing up corrupted data. "You can never guarantee anyone 100 percent of anything, but I can get a lot closer than I was in the prior setup," Halff says in the video.

This brings up the question of who is behind the Web services we use, and what resources are there to make sure we can continue using them. Many services are free. Which ones have business plans? Which ones have proper backup systems? When you go to use your favorite, free bookmarking tool or Twitter application, for instance, will it be there?

Related Articles
Webware Radar: Magnolia Founder Blames Self
Lessons Startups (and Users) Can Learn From Ma.gnolia's Crash
Citizen Garden Episode 11: Whither Ma.gnolia?


Media Spotlight
STARWEST 2008: Jon Bach's "Telling Your Exploratory Story"

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Behind the Scenes
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Survey Says
Do you read the terms of service for the Web services you use?

  • Yes, I read them and search for updates regularly.
  • Yes, but I expect the service to notify me of updates.
  • No, I never read them.
Take our survey now to get counted and see the results of this months poll!

Last Month's Survey Results
In January, we asked, "Is software to blame for the current economic crisis?" Here's how you responded:

64% said, "No, the software wasn't the problem.
29% said, "Yes, but it only played a small part.
5% said, "Yes, it's a major player."

Software Quality Engineering

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