They Don't Care About Quality

[article]
Summary:
People often act as if quality is a singular, shining goal to which all products aspire. This assumption, however, can lead to disappointment, frustration, and even the adoption of ill-fitting practices in an attempt to be quality minded. And since different businesses define quality in different ways, Kathy Iberle shows you how businesses with similar goals can be grouped together into categorized "practice cultures," and how they can effectively share quality-inducing practices.

People often act as if quality is a singular, shining goal to which all products aspire. This assumption, however, can lead to disappointment, frustration, and even the adoption of ill-fitting practices in an attempt to be quality minded. And since different businesses define quality in different ways, Kathy Iberle shows you how businesses with similar goals can be grouped together into categorized "practice cultures," and how they can effectively share quality-inducing practices.

About the author

Kathy Iberle's picture Kathy Iberle

Kathy Iberle (www.kiberle.com) has over fifteen years of experience in developing processes to plan and execute efficient development of high-quality products in a variety of fields, including the challenging area where hardware and software meet.  She's worked in agile software development for over a decade, and has been practicing Lean development for the past several years.  Kathy recently retired from Hewlett-Packard and is now the principal consultant and owner of the Iberle Consulting Group. 

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