How To Break Out of the Same Old, Bad Quality Routine
Summary:Changing everything at once rarely works. Instead, you can make small improvements each day. Over time they add up to significant improvements. "Lessons Learned" is a powerful post-mortem process that can be used at the end of a project, phase, or deliverable to evaluate how things went, and what could be improved. Lessons Learned can be used to evaluate: a process, a completed project, a completed phase, a project failure, or any event that you want to improve or not repeat. Its purpose is to help you make incremental improvements in your processes that will lead to continually higher quality.
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