Requirements

One key benefit of metrics is that they can be measured using a standard process; we can explain the numbers, and leadership can understand what that means. The downside is that it is only a measurement, so issues can easily hide until they become problems, and great work can also go unrepresented. Sporting events are a great example: The end score tells you who won, but not the details of the game. We need to look deeper.

There’s a bit of hype in terms such as business intelligence, data analytics, and data mining. In testing terms, though, it means working with scripts and databases, often without traditional GUI interaction. But core testing skills—analysis, synthesis, modeling, observation, and risk assessment—will still help you go far in business intelligence testing.

On this team, testers were overcommitted, avoidable defects were surfacing, and documentation was hard to find. Worse, trust and morale were low. Upgrading tools was out of the question, so the testers decided to take matters into their own hands and create incremental change themselves. Here's how a team added a new type of traceability to its requirement test case world.

It's easy to see that style consistency is important when discussing the user interface. But there are other areas where being consistent is just as important, even though they are not as visible. Consistency is one of the quality attributes of a product—any product—even if it is not stated clearly in the requirements documents, and testers have a responsibility to check for it.